THE INFLUENCE OF PRODUCT DIVERSITY, DISCOUNTS AND SERVICE QUALITY ON CONSUMER SATISFACTION AT THE BELLEZA MOJOAGUNG COSMETIC STORE

NUR NOVIANTI, FINNA (2025) THE INFLUENCE OF PRODUCT DIVERSITY, DISCOUNTS AND SERVICE QUALITY ON CONSUMER SATISFACTION AT THE BELLEZA MOJOAGUNG COSMETIC STORE. Other thesis, Universitas Darul 'Ulum.

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Abstract

This research aims to find out the influence of product diversity, discounts, and service quality on consumer satisfaction. Descriptive quantitative research is a type. This research involved consumers of the Belleza Mojoagung Cosmetic Shop. Data collection was carried out using a questionnaire in the form of a questionnaire. Sampling used non-probability aside, namely a population of 1000 using the Slovin formula to 90 respondents. The data analysis method used is multiple linear regression analysis, T and F tests. The results of this study found that product diversity partially has no effect on consumer satisfaction, partial discounts have a positive effect on consumer satisfaction, service quality partially has a significant positive effect on satisfaction. consumer. Product Diversity, Discounts, Service Quality on Consumer Satisfaction at the Belleza Cosmetic Store.

Item Type: Thesis (Other)
Uncontrolled Keywords: Product Diversity, Discounts, Service Quality, Consumer Satisfaction
Subjects: H Social Sciences > HG Finance
H Social Sciences > HJ Public Finance
Universitas Darul Ulum > Pasca Sarjana > Ilmu Ekonomi
Universitas Darul Ulum > Pasca Sarjana > Ilmu Ekonomi
Divisions: Faculty of Law, Arts and Social Sciences > School of Management
Depositing User: Finna nur novianti
Date Deposited: 11 Sep 2025 02:53
Last Modified: 11 Sep 2025 02:53
URI: http://repository.undar.ac.id/id/eprint/1396

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