Mochammad Nahidh Istiqom, Nahidh (2025) The Influence of Competence, Service Attitude, and Responsiveness of Educators on Student Satisfaction at Pondok Pesantren Mujahidin Bandung Lor Jombang. Other thesis, Universitas Darul Ulum.
![[thumbnail of Abstrac]](http://repository.undar.ac.id/style/images/fileicons/text.png)
Text (Abstrac)
S1_2025_212361201009_ ABSTRAK.pdf - Submitted Version
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (286kB)
Text (BAB I Introduction)
S1_2025_212361201009_BAB I introduction.pdf - Submitted Version
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (439kB)
Text (Bibilography)
S1_2025_212361201009_REFRENCE.pdf - Submitted Version
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (365kB)
Text (Full Skripsi)
S1_2025_212361201009_FULL REPORT.pdf - Submitted Version
Restricted to Repository staff only
Download (14MB) | Request a copy
Abstract
This study aims to analyze the influence of educator competence, service attitude, and responsiveness both partially and simultaneously on student satisfaction at Pondok Pesantren Mujahidin Bandung Lor, Jombang. This research is quantitative in nature. The sample was selected using purposive sampling, involving 100 students. Data analysis was conducted using multiple linear regression with SPSS software.
The results indicate that, partially, educator competence and service attitude have a positive and significant effect on student satisfaction. Meanwhile, educator responsiveness has the most dominant influence on student satisfaction. The simultaneous test reveals that all three independent variables significantly affect student satisfaction at Pondok Pesantren Mujahidin.
Keywords: Competence, Service Attitude, Responsiveness, Student Satisfaction
| Item Type: | Thesis (Other) |
|---|---|
| Uncontrolled Keywords: | Competence, Service Attitude, Responsiveness, Student Satisfaction |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HC Economic History and Conditions Universitas Darul Ulum > Fakultas Ekonomi > Manajemen Universitas Darul Ulum > Fakultas Ekonomi > Manajemen |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Management |
| Depositing User: | Mochammad Nahidh Istiqom |
| Date Deposited: | 10 Sep 2025 03:16 |
| Last Modified: | 10 Sep 2025 03:16 |
| URI: | http://repository.undar.ac.id/id/eprint/1398 |
Actions (login required)
- View Item